Valuing Our Customers: The Heart of Spade & Spoon

At Spade & Spoon, our customers are not just a part of our business; you are the very heart of it. Each order you place, every meal you cook, and every piece of feedback you provide helps shape who we are and what we strive to be. We are deeply grateful for your support, and it’s your trust that allows us to continue on our mission to build a better, more sustainable food system.

We understand that mistakes can happen, and things don’t always go as planned. If there’s ever something wrong or missing from your order, please don’t hesitate to reach out. Whether it's a question, a concern, or even a suggestion on how we can improve, we want to hear from you. Your feedback is invaluable, and we are committed to doing our best to address any issues that arise.

At the end of the day, we believe that a better food system can only be built with very happy and satisfied customers. That’s why we encourage you to connect with Francisco or myself anytime you need assistance. We’re here to help and to ensure that your experience with Spade & Spoon is nothing short of excellent.

Thank you for being a part of our community and for helping us make a difference, one meal at a time.

With gratitude,

Joy Rubey
Founder, Spade & Spoon