Quick help

Our recipes can be accessed online here.

You are welcome to submit multiple orders for delivery on the same week, we will combine them so you don't recieve uncessary boxes. Use code AddToOrder at checkout to waive the extra delivery fee for your additional order.

Delivery

There is a colorful bar near the top of our website showing our current delivery dates and order deadline. We'll send you an email on Friday (after the close of orders for the week at midnight on Thursday) confirming your delivery day. You can see your estimated delivery day here.

Orders typically arrive between 12:00pm-8:00pm but may arrive later if your driver encounters excess traffic, difficult weather, or other unforeseen circumstances.

Because we use our own in-house delivery drivers instead of a shipping company to ensure maximum freshness, minimal packaging, and quality jobs for our community, we are unable to offer delivery tracking at this time.

We'll send you an email on Friday (after the close of orders for the week at midnight on Thursday) confirming your delivery day. You can see your estimated delivery day here.

Orders typically arrive between 12:00pm-8:00pm but may arrive later if your driver encounters excess traffic, difficult weather, or other unforeseen circumstances.

At checkout, there is an "Delivery Instructions" box in the shipping section. You can put any important delivery details there (such as gate codes or messages like "please ring doorbell," "place box at side door," etc.) and it will reach your delivery driver.

You can also email info@spadespoon.com to get information to your delivery driver.

Absolutely! Just make sure we have your gate codes or any special instructions.

No, but many items in your box are perishable and will be happier being moved inside sooner rather than later.

If you can't retrieve your box right away, you may consider leaving a cooler out for us. The entire box must fit in the cooler (box measures 16x12x10). For food safety, drivers are not able to unpack individual items from order to put into your cooler if the entire box doesn't fit.

Your cooler must be large enough to fit your entire box. For food safety, drivers cannot unpack individual items from your box. The box measures around 16x12x10.

One cooler we have tested and recommend is an Igloo 72 QT cooler. A 70 qt cooler may also work, but if your box is very full, your driver may have difficulty closing the lid.

When looking for a cooler to fit your box, make sure to consider the inside shape of the cooler. Coolers with wheel wells may at first appear large enough to fit the box, but because of how the wheels impact the shape of the inside of the cooler, this may not be true. Same with coolers that slim towards the bottom.

Meal Kit Subscriptions

No. You are welcome to order Build Your Own Box meal kits week by week and skip anytime if a fresh meal delivery subscription does not work for you.

Subscriptions are great for a couple reasons:

1. You don't have to remember to place an order for this week's fresh meal kit by the weekly deadline.

2. By subscribing to a Spade & Spoon food box, you are helping our farmers, ranchers, bakers, and makers plan ahead. This helps them know how much produce to harvest or meat to process, allowing them to minimize wasted resources. Your subscription helps everyone work toward long-term sustainability goals.

3. We LOVE curating fresh food for you. Let us take the hassle out of shopping for you.

No. Subscription Boxes are not customizable.

If you would like to choose your own meals, try Build Your Own Box.

When you first create a meal subscription, you will be charged at checkout.

After that first charge, your fresh meal subscription will be charged early morning on Thursday—around 12:15am, shortly after midnight on Wednesday. This charge is for delivery the following week.

If there is an error charging your payment method, you have until 11:59PM on Thursday to resolve the charge to make sure you get your delivery the next week.

You can manage your food kit subscription by navigating to your account and selecting "Manage Subscriptions". Under the "Subscriptions" tab, select your subscription. Towards the bottom of the screen select "Skip this order". You'll get a confirmation message when your order has been successfully skipped. Your fresh meal kit subscription will resume on the next scheduled order date.

Please note that meal delivery subscriptions scheduled to be charged on Thursdays are for delivery the following week. So if you want to skip delivery, you'll want to skip the charge from the week prior.

Our customer service team is always happy to help you manage your food box, just send an email to info@spadespoon.com

You can manage your fresh meal kit delivery subscription by navigating to your account and selecting "Manage Subscriptions". Under the "Subscriptions" tab, select the item you'd like to cancel. Towards the bottom of the screen select "Cancel Subscription".

Our customer service team is also happy to help manage your food box subscription, just send an email to info@spadespoon.com

Meal Delivery Food Quality

We strongly believe in eating fresh food locally, so the majority of the food we source is produced within 150 miles of your local hub. We have to venture a little farther out for specialty items like citrus, avocados, peppers—things that don't grow nearby.

Supporting local producers outside of farmer's market season and peak harvest is essential to keeping them in business and building a better food system, but eating completely seasonally when not a lot is growing nearby presents a challenge.

Locally sourced items will always be the star of your fresh meal kits and you will always be supporting local producers when you order with Spade & Spoon, but in months outside of local harvests you may notice more organic produce sourced from further away in your meal box.

Spade & Spoon takes great pride in partnering with producers that have sustainable, regenerative, and organic practices. While some producers may not be certified organic as certification can be cost-prohibitive for small producers, local organic quality is the top priority in choosing the ingredients gathered for each Spade & Spoon vegetarian and fresh meal kit.

We do everything we can to ensure that you are completely satisfied with your family-sized meal box order. If you aren't completely satisfied, please let us know within 14 days of your delivery by sending an email to info@spadespoon.com and our customer service team will happily do what we can to make it right.

The biggest difference is that we pair incredible local fresh food with chef-designed recipes to highlight its best qualities! Our fresh recipes and vegetarian meal box offerings are curated to support seasonal harvests.

We rigorously quality test every meat supplier who hand-selects every cut. We only believe in pasture-raising animals and humane processing practices. We support ranchers who treat their animals with kindness and respect and feed their animals using the same food standards of which we hold our own food.

Check Out

Yes, we only accept orders with a subtotal of $35 or greater. Any orders placed for under this amount will be canceled and fully refunded on Friday mornings after the close of orders for the week on Thursday at midnight.

You have until 11:59 PM Thursday to change or modify your order for delivery the following week. Reach out to our customer service team by sending an email to info@spadespoon.com for assistance.

Reach out to our customer service team by sending an email to info@spadespoon.com for assistance canceling an order.

Orders canceled before the order deadline (Thursday at midnight) for delivery the following week can be refunded 100%.

Orders canceled after the order deadline will be refunded for 50% since we have already started using the funds from your order to purchase ingredients from local producers.

Yes! Gift cards are available here.

Spade & Spoon Meal Delivery Gift cards are fully digital. We do not offer physical gift cards at this time.

After check out, we'll send you an email with your digital gift card. You can forward the email to the intended recipient, or print it out and hand deliver it.

Spade & Spoon meal delivery service gift cards have a code that can be used at checkout until the balance is depleted. Email info@spadespoon.com to check your gift card balance.

We accept all major credit cards.

We believe in accessible local food for all and hope to accept EBT/SNAP as soon as it is available to us.

Still have questions? Contact us

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